Original topic:

Samsung Wallet

(Topic created on: 06-11-2024 09:02 AM)
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eyassashraf
Beginner Level 4
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Samsung Pay

 

HELLO333.jpg

I'm having trouble starting the Samsung Wallet app
I mistakenly downloaded a trial version, after which it deleted the account and cards, and when I tried to re-download it from the official store, this problem began to appear, which is attached to the pictures.
Please help solve this problem
I canceled the application, re-downloaded it, cleared the data, and rebooted the phone. I also canceled the Samsung account and restarted it again, but the same problem.

4 Comments
Mickay
Beginner Level 2
Samsung Pay
Same problem
Samsung Pay
Simply restore your phone.. it will work.
MoBaggioo
Active Level 1
Samsung Pay
I have the same issue
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Samsung_specialist
Community Manager
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Samsung Pay

Restart your phone.

Try restarting your phone to fix Samsung Pay. This can often clear up memory issues that are causing the app to crash or not respond.

Reset Samsung Pay.

Resetting Samsung Pay can solve issues in the app. However, please be aware that all of your payment cards will be removed.

Open Samsung Pay on your phone. Tap Menu, and then tap Settings. Swipe and tap the Reset app. Select the reason(s) you want to reset Samsung Pay, and then tap RESET. Next, enter your PIN or biometrics to confirm.

Contact Samsung Pay support.

If you continue to experience problems with the app, you can contact Samsung Pay to help with the issue.

First, open Samsung Pay on your phone. Tap Menu, and then tap Help. To send an email inquiry, tap Contact Us.

You can also call 800-7-729 (S-PAY) UAE only

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