Samsung Wallet

[Dishaaaaaa]

Samsung wallet keeps crashing whenever I go to use it. Its very annoying, the only way to get it to work is to restart the phone. I can't keep doing this everytime I need to make a purchase

 What is even the point then? 

Is anyone else having the same issue? 

[Samsung_specialist]

Thank you for contacting us and sharing your concern regarding Samsung Wallet. We understand how frustrating it is when the app keeps crashing, especially when you rely on it for purchases.

Please try the following steps to help resolve the issue:

1. Update Samsung Wallet: Open the Galaxy Store or Google Play Store and ensure Samsung Wallet is updated to the latest version.
2. Clear cache and data: Go to Settings > Apps > Samsung Wallet > Tap Storage > Clear cache. If the issue persists, also try Clear data (note: you may need to sign in again).
3. Update device software: Go to Settings > Software update > Download and install to ensure your phone is running the latest firmware.
4. Re‑add payment cards: If cards are not syncing properly, remove and re‑add them in Samsung Wallet.
5. Safe mode test: Restart your phone in Safe Mode (press and hold Power > tap and hold Power off > Safe mode) to check if a third‑party app is interfering.
6. Reinstall Samsung Wallet: Uninstall the app, then reinstall it from the Galaxy Store.

If the issue continues after these steps, we recommend visiting a Samsung Authorized Service Center for a full inspection. You can find your nearest center here: Samsung Service Centers.