Original topic:

Samsung Pay unavailable in Galaxy M31.

(Topic created on: 06-02-2021 10:02 AM)
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RAJUSHRIVASTAVA
Active Level 1
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Samsung Pay
Samsung pay is own unique feature of Samsung so from my point of view, this feature must be provided to each and every smartphone of Samsung. 
But right now it is very pathetic to let you know that this feature lacks in Galaxy M31 which is mid range expensive smartphone. Kindly update it next update. 
9 Comments
Samsung Pay
Not possible. Samsung Pay needs knox(Hardware + Software) which is absent in M31. There is no chance of getting Samsung pay in your device.
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animeshmodi
Expert Level 5
Samsung Pay
Only way to get Samsung Pay mini in m31 is,
Provide feedback to samsung developers via feedback section(ask questions section), they need a minimum no. Of feedback from individual users (respect to no. of sales of device across all platforms), to add a premium feature. To provide feedback in samsung members app, Open Samsung Members Application > Get help > Send Feedback > Ask questions. If you want quicker action, write on every channel, whatsapp, samsung members app - ask question and error report, ceo escalation desk, service head desk, call toll free no. , support email of samsung, youtube, samsung content help( google it),samsung live chat,twitter, instagram,facebook,linkedin,etc.
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Samsung Pay
No bro, feedback won't work because it needs Knox, which can't be provided voa software updates. He is talking about M31, not M31s.
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animeshmodi
Expert Level 5
Samsung Pay
Bro m31s also doesn't have pshycial knox security, but samsung given it software based knox security by providing an update. But you are also right M31 is now very old very difficult.
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Samsung Pay
M31s does have physical Knox hardware inside the phone. It's not software based, Knox can never be software based
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animeshmodi
Expert Level 5
Samsung Pay
No bro, i got in touch with samsung technical team on call, they send my question to developer and they replied it only have software based knox security not fully fledged knox security. Therefore we are also not able to see "secured by knox" watermark while registering face or fingerprint.
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Samsung Pay
Forget Samsung technical team, Knox cannot be there without hardware.
animeshmodi
Expert Level 5
Samsung Pay
Yes bro, there are many things samsung hides from us and is not transparent. I believe you.
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animeshmodi
Expert Level 5
Samsung Pay
Bro please answer my questions about innovation lab in my latest post.
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