Samsung Pay/Wallet Doesn't work

[3ekadanta]

Hi All,

I've recently switched to recent galaxy version. Seems I've issues with Samsung pay/wallet.

Anyone faced the same and then fixed ?

[mZoOnY]

👍

[smartreplay]

I am same issue faced. Any solutions?

[3ekadanta]

Previously, when I moved from home country, I used the phone that I'd purchased in my country and enabled the Samsung pay here in UAE.

But this one is an international version. I doubt why it doesn't work

[baselbero]

it will not work in UAE unless you have the TDRA version ( UAE version ) ... samsung pay on international version will not work in UAE

[3ekadanta]

Oh, yeah, I wasn't aware of this.
Surprisingly, the mobile which I had bought it in India and brought to UAE, the same app worked here, and still works.

Not sure, the new one doesn't.

[Samsung_specialist]

Thank you for sharing your concern. If you are facing issues with Samsung Pay/Wallet after switching to a new Galaxy device, it’s possible that the issue might be related to the device version. Here are a few things to check:

• Device Compatibility – Samsung Pay may not work on international versions of Galaxy devices in the UAE unless it is the UAE-specific TDRA version. If you are using an international version of the phone, Samsung Pay might not be supported in this region.
• Check Software Version – Ensure your device is running the latest software version available. Sometimes, updates may resolve compatibility issues with Samsung Pay.
• Region Settings – Double-check your region settings under Settings > General Management > Language and Input > Region. Ensure your region is set correctly as it could affect the app’s functionality.
• Reinstall Samsung Pay – Uninstall Samsung Pay, then reinstall it from the Galaxy Store to ensure you have the latest version.

If the issue persists after checking these factors, it might be best to contact support to confirm whether your device is fully compatible with Samsung Pay in your region.

We kindly suggest you visit the Call Us page on our website Samsung.com/ae to get in touch with us directly for further assistance.

[3ekadanta]

It is the country specific mobile version problem. Nothing to do with the system updates.

Surprisingly, the mobile bought it in India, 4 years back, works here seamlessly. The one I bought it here, whichnis an international version, doesn't allow me to use Samsung pay.

[smartreplay]

I am facing in same issue