annasohn
Beginner Level 2

I bought Samsung Galaxy Note 10+ - Indonesian edition - made and produce in indonesia. it came with Samsung Pay (Samsung Electronics Indonesia). i used to live in the states so i thought it will work like the one in the states and same way to set up. when i tried to set up it doesnt give me the option like the one i saw on youtube for the US version. it only give me option to connect through indonesian e-wallet company that currently partner with samsung electronics indonesia. I thought because it was indonesian version it only comes with the indonesian version of samsung pay. which comes to a little disbelief. i know Samsung is not like apple who like to lock the system :) to a certain apps only. So i deleted the apps and try to donwload the apps again. but this time after i delete the original , now showing Samsung Pay (Samsung Electronics Co. Ltd). i installed it. and when i open it it looks like boot the apps like the US/Global one . but it stops and said : " Unable to connect to Samsung Pay temporarily, try again later". if anyone know how to work around i want to be able to use the samsung pay globally. so i can use with US credit card. i think the phone is not lock to specific region  because after i delete the indonesian version of Samsung Pay. it doesnt show up again on play store. instead it show a foreign one. So is there a way to use the global samsung pay one instead? does anyone here have any idea? or advise? thank you

3 Comments
alrayhi
Active Level 6
in this case use google pay more faster and easier
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guyozwagg
Active Level 1
I bought Samsung Galaxy A205F Indonesian edition - made and produce in indonesia. it came with Samsung Pay (Samsung Electronics Indonesia). i used to live in the states so i thought it will work like the one in the states and same way to set up. when i tried to set up it doesnt give me the option like the one i saw on youtube for the US version. it only give me option to connect through indonesian e-wallet company that currently partner with samsung electronics indonesia. I thought because it was indonesian version it only comes with the indonesian version of samsung pay. which comes to a little disbelief. i know Samsung is not like apple who like to lock the system :) to a certain apps only. So i deleted the apps and try to donwload the apps again. but this time after i delete the original , now showing Samsung Pay (Samsung Electronics Co. Ltd). i installed it. and when i open it it looks like boot the apps like the US/Global one . but it stops and said : " Unable to connect to Samsung Pay temporarily, try again later". if anyone know how to work around i want to be able to use the samsung pay globally. so i can use with US credit card. i think the phone is not lock to specific region  because after i delete the indonesian version of Samsung Pay. it doesnt show up again on play store. instead it show a foreign one. So is there a way to use the global samsung pay one instead? does anyone here have 
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Community Manager

Please contact Samsung Indonesia. 

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