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Original topic:

S23 Ultra - Issue with contactless payment.

(Topic created on: 03-31-2025 09:51 PM)
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Rashed93
Active Level 2
Options
Samsung Pay
Facing issues with contactless payments on my S23 Ultra using Samsung Wallet! 😫 Specially recently, A message at the terminal pops-up saying "Too many cards" or something similar. Forcing me to cancel and rescan my fingerprint multiple times – sometimes it works on the second or third try, but rarely on the first. Anyone else experiencing this? 

2 Solutions


Accepted Solutions
Solution
Samsung Pay
Set a default card in Samsung Wallet, turn off other payment apps, clear Samsung Wallet’s cache (Settings > Apps > Samsung Wallet > Storage > Clear Cache), check NFC settings (make sure Samsung Wallet is the default), and try a different payment terminal. If all else fails, remove and re-add your card.

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Solution
Samsung Pay
So please mark me as accepted solution

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4 Comments
Solution
Samsung Pay
Set a default card in Samsung Wallet, turn off other payment apps, clear Samsung Wallet’s cache (Settings > Apps > Samsung Wallet > Storage > Clear Cache), check NFC settings (make sure Samsung Wallet is the default), and try a different payment terminal. If all else fails, remove and re-add your card.

Rashed93
Active Level 2
Samsung Pay
Thank you, Now my contactless payment working just fine 🙏
Solution
Samsung Pay
So please mark me as accepted solution
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Samsung_specialist
Community Manager
Options
Samsung Pay

We apology for this issue that you are facing , could you try these steps:

Delate the app
Softreset the device
reinstall it from galaxy store

if the issue has not resolved kindly raise it through these steps:
Open the wallet app on your mobile device.

From the More menu, select "Contact us"

Click on feedback option

Click on send icon - choose a symptom

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