Original topic:

M51 and M31s I Good lock and samsung pay for m51 and m31s

(Topic created on: 05-26-2021 11:29 PM)
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Adityasunda
Active Level 5
Options
Samsung Pay
These devices costs 20-25k which is nearly equal to some devices like f62, but lacks a lot of features like good lock and samsung pay...
 You always get a feeling of FOMO when comparing these 2 devices of m series with other company phones in the same price range... 
 The newly launched mobile m42 have full oneui support and ironically it's cheaper than m51... 
 It's like a kind of joke. How can you expect customer satisfaction with these kinds of blunders...
 Please Samsung Kindly Look Into This Matter.... 
7 Comments
Samsung Pay
Yes we want that facility
Newly launched m42 have them but m51 is costlier than m42
Samsung Pay
Plz #samsung solve this
Venkat9377
Active Level 8
Samsung Pay
Nope bro....Samsung Aim is only earning money......Samsung not care about customers......
Adityasunda
Active Level 5
Samsung Pay
Samsung is trusted brand and shall overcome these glitches...Let's just wait.
animeshmodi
Expert Level 5
Samsung Pay
Provide feedback to samsung developers via feedback section(ask questions section), they need a minimum no. Of feedback from individual users (respect to no. of sales of device across all platforms), to add a premium feature. To provide feedback in samsung members app, Open Samsung Members Application > Get help > Send Feedback > Ask questions. If you want quicker action, write on every channel, whatsapp, samsung members app - ask question and error report, ceo escalation desk, service head desk, call toll free no. , support email of samsung, etc.
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Samsung Pay
Plz Samsung work on and provide in next Update
cs-member13
Expert Level 4
Samsung Pay

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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