Alghunaimi
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12-16-2022 09:42 PM in
Samsung Pay
Hello I have an issue with purchasing on Google Play.
I'm trying to pay a product with my carrier mobile phone, but each time I have an error message OR-CAC-13.
- I clear the cache of Google Play
- I disconnected and reconnected my account
- An SMS is received from my carrier when I try to activate this payment method, and the proper option is activated in my carrier options.
But unfortunaltly I still have this issue.
Can you provide support?
1 Comment
Samsung_special ist
Community Manager
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12-19-2022 12:57 PM in
Samsung PayHello,
Kindly note that you need to contact the service provider (Google) along with your bank.