cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Cannot use it

(Topic created on: 06-22-2025 05:04 AM)
355 Views
pkr143
Active Level 1
Options
Samsung Pay
Hello, I have issue in samsung s24 ultra . I bought it from amazon international version in uae. Currently i am in uae. Since that time I cannot use samsung pay . I am using Google pay . How can I use samsung pay . Any solutions. 

image


2 Comments
Jackie49
Active Level 4
Samsung Pay
It sounds like you're encountering a common issue with "international version" Samsung phones and Samsung Pay. Here's a breakdown of why this happens and what your options are:
Why Samsung Pay isn't working on your international S24 Ultra in the UAE:
* Region Lock (CSC Code): Samsung Pay (now largely integrated into Samsung Wallet) is tied to the Country Specific Code (CSC) of your phone's firmware. When you buy an "international version" phone, it typically has a CSC code from the region it was originally intended for (e.g., Southeast Asia, Europe, etc.). Even though you're in the UAE, and Samsung Pay is supported in the UAE, your phone's software isn't configured for the UAE region.
* Firmware Mismatch: The Samsung Pay app checks the device's CSC to determine if it's eligible to operate in the current region with local bank cards. If there's a mismatch, it won't allow you to add cards.
Solutions and Considerations:
* Continue Using Google Pay (Recommended and Easiest):
Since you're already using Google Pay, this is by far the simplest and most reliable solution. Google Pay is generally less restrictive about region and works well in the UAE.
* Change Your Phone's CSC (Advanced/Risky):
This is the most direct way to potentially enable Samsung Pay, but it comes with significant risks and complications:
* Flashing Firmware: You would need to flash the UAE-specific firmware (CSC code for UAE is typically XSG) onto your S24 Ultra.
* Risks:
* Voids Warranty: Flashing unofficial firmware or altering the CSC can void your phone's warranty.
* Data Loss: This process usually involves a factory reset, meaning you'll lose all data on your phone. Back up everything important before attempting this.
* Bricking the Phone: If done incorrectly, flashing firmware can "brick" your phone, making it unusable.
* Complexity: It requires technical knowledge and specific tools (like Odin).
* Not Always Guaranteed: Even with the correct firmware, there's no 100% guarantee that Samsung Pay will work perfectly, especially if there are other underlying hardware differences in the international version.
* Where to find info: You can search forums like XDA Developers for guides on flashing firmware and changing CSC for your specific S24 Ultra model. Be extremely careful and follow instructions precisely.
* Samsung Account Region (Less Likely to Solve This Specific Issue):
While you can change your Samsung account's country/region, this usually doesn't directly resolve the device-level region lock for Samsung Pay. Samsung Pay checks the phone's CSC first.
* Contact Samsung Support (Limited Success Expected):
You can try contacting Samsung UAE support, but they generally won't support international versions of phones purchased outside the country. They might advise you to use Google Pay or suggest solutions that don't apply to imported devices.
In summary:
The easiest and safest path is to continue using Google Pay. If you're determined to use Samsung Pay, understand that changing your phone's CSC is a complex and risky procedure that could lead to data loss or even render your phone inoperable.
0 Likes
pkr143
Active Level 1
Samsung Pay
Thank you ...
0 Likes