Original topic:

hello Samsung users

(Topic created on: 12-12-2020 10:16 PM)
170 Views
sumita13
Beginner Level 2
Options
Samsung Online Store
Iam using Samsung F41.Its rear camera in slow motion mode is not working properly screen visibility is blurt so plz tell me what can I do.
4 Comments
SrajTech
Expert Level 5
Samsung Online Store
the slow motion video in low light conditions is very poor in most of the mid range smartphones.
So to check the slow motion video, go in sunlight and shoot some samples to check the real output, and can also use in good artificial lighting conditions.
Samsung Online Store
Always try slow motion in bright light..
Ehsank
Expert Level 5
Samsung Online Store
in room light condition slo mo not work well try once in outdoor light condition
cs-member13
Expert Level 4
Samsung Online Store

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. Please be assured and perform following methods to resolve the Camera issue:-


1. Please clear data or cache of Camera Application(Tap Settings > Apps > Camera > Storage > Clear Cache/data).


2. Reset the Device:- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset:- Settings>General Management>Reset.


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

 

0 Likes