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12-12-2020 10:16 PM in
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12-12-2020 10:25 PM in
Samsung Online StoreSo to check the slow motion video, go in sunlight and shoot some samples to check the real output, and can also use in good artificial lighting conditions.
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12-12-2020 10:31 PM in
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12-13-2020 12:02 AM in
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12-14-2020 09:37 PM in
Samsung Online StoreDear Samsung Member,
Greetings from Samsung Customer Support!
We apologize for the inconvenience caused to you. Please be assured and perform following methods to resolve the Camera issue:-
1. Please clear data or cache of Camera Application(Tap Settings > Apps > Camera > Storage > Clear Cache/data).
2. Reset the Device:- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset:- Settings>General Management>Reset.
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support