MoumitaB
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07-03-2020 08:14 PM in
Samsung Online Store
Please note that I had generated ecode to buy mobile but got to know later that my area is not serviceable by Samsung. Obviously in pandemic my voucher could not be redeemed within 3 days and expired. I am unable to buy offline as employee can't generate voucher for same product. Please look into the matter asap as this is really frustrating. When all are trying to think differently in pandemic situation Samsung should review their product voucher terms and conditions accordingly. Pls extend the validity of vouchers for a month considering containment areas in Delhi.
Best regards
Moumita Das Bose
GM HR
9958095097
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MoumitaB
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07-04-2020 07:56 PM in
Samsung Online Store
pla respond
ShivZen
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07-08-2020 12:10 PM in
Samsung Online StorePls reach out to the EPDS support contact details provided on the portal.
MoumitaB
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08-07-2020 08:23 PM in
Samsung Online Store
ok thanks