Original topic:

Unable to redeem employee product discount voucher

(Topic created on: 07-08-2020 12:10 PM)
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MoumitaB
Active Level 1
Options
Samsung Online Store
Please note that I had generated ecode  to buy mobile but got to know later that my area is not serviceable by Samsung.  Obviously  in pandemic my voucher could not be redeemed within 3 days and expired.  I am unable to buy offline as employee can't generate voucher for same product.  Please look into the matter asap as this is really frustrating.   When all are trying to think differently  in pandemic situation  Samsung should review their product voucher terms and conditions  accordingly.   Pls extend the validity of vouchers for a month considering containment  areas in Delhi.

Best regards 
Moumita Das Bose 
GM HR 
9958095097
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3 Comments
MoumitaB
Active Level 1
Samsung Online Store
pla respond
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ShivZen
Active Level 4
Samsung Online Store

Pls reach out to the EPDS support contact details provided on the portal.

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MoumitaB
Active Level 1
Samsung Online Store
ok thanks
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