Original topic:

Samsung m20

(Topic created on: 02-11-2020 01:15 PM)
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Haseenrajput02
Active Level 1
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Samsung Online Store
Phone charge problem 
5 Comments
smilysahul
Active Level 10
Samsung Online Store
explain your problem
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Samsung Online Store
slowly charge
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smilysahul
Active Level 10
Samsung Online Store
if your mobile has fast charging feature then turn on the fast charging option in the settings. ( it may heat your mobile during charge. don't think about it). if the problem not solved report to Samsung report centre
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smilysahul
Active Level 10
Samsung Online Store
if you think this is correct then accecpt my solution
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Samsung Online Store

Hi there,

 

To resolve the issue please follow the below mentioned steps:

>Charge the device in switch-off mode.

>Charge the device with the other original charger.

>Enable fast charging (Scroll down notification panel>Setting >Device maintenance>Battery>3 dots (upper right corner) >Advanced setting>Fast cable charging>Enable).

>Perform Interactive checks through Samsung Members app (Samsung Member> Get Help> Interactive checks->USB/Charger).

For further assistance, register your concern in Samsung members app(click on “+“icon>send feedback>Error report/ Ask Questions)

 

Regards,
Team Samsung Members

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