Samsung galaxy m31

[M312]

I had brought m31 and after 15 days update come I update phone but phone software failed and my phone not working condition and there is still issues of hanging and phone himself restarting while using some apps

I am not satisfy with samsung

[hedgehog]

here try this u have 2 options
https://r2.community.samsung.com/t5/Tech-Talk/device-firmware-rebooting-tools-ODIN-and-guide/td-p/40...

[imjoker2611]

Throw the phone in Samsung service center and demand full refund. Such a shameful service by Samsung on a 15K smartphone.

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly follow the below mentioned link to improve the performance of the device:

https://r2.community.samsung.com/t5/Galaxy-M/M31-Software-Update-Issue/td-p/4055046

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support