Original topic:

Samsung Shop app issue

(Topic created on: 02-03-2023 09:24 AM)
Active Level 1
Samsung Online Store
I just applied coupon of 2K while I didn't buy any product, later when I wanted to do some changes in product color and they tried to apply the same code(unused) again. It says this Code is already used. Is it a gimic or bug in samsung shop app??
1 Comment
Samsung Online Store

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support