Original topic:

Samsung Shop App not working

(Topic created on: 05-30-2023 09:25 PM)
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HonestHacker
Active Level 2
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Samsung Online Store
It's been more than 3 days I am unable to use samsung shop app .
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cs-member11
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Samsung Online Store

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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