Original topic:

Regarding my note 20 ultra order

(Topic created on: 09-03-2020 04:40 PM)
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pooh1404
Active Level 1
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Samsung Online Store
I have pre-booked the note 20 ultra and there has been no update on shipping of the order , delivery date updated in app is 28th August . I have been reaching out to call center and raised tickets and wrote emails . But I have not received  a single update yet . I have no clue what's going on .

Order id -11366648992

#lateshipping #nothappy 
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9 Comments
Syed29
Active Level 3
Samsung Online Store
Most of them who have ordered Note 20 are facing this issue, better to hope you receive it at earliest.
Samsung Online Store
Wait for sometime, soon you will get an update .
syed1257
Active Level 1
Samsung Online Store
same for everyone.. i have tried all possible ways ,support team has no clue.. they are simply asking to wait.. there is no **bleep**.
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rkperumala
Beginner Level 3
Samsung Online Store
i got to hear that deliveries will be started from Sep, hopefully who have pre ordered will get them by 10th
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Samsung Online Store
🤣🤣 I cancelled that **bleep** phone. Preorder is a nonsense.
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pooh1404
Active Level 1
Samsung Online Store
I got a sms today saying ur "note 20" is shipped , will be delivered in 7-10 working days .

By the way I ordered for note 20 ultra, not sure if its right phone or not now . there is no tracking information available ...if its the wrong phone then need to wait for zillion more daye for replacement.
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Samsung_Support3
Moderator
Moderator
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Samsung Online Store

Dear Samsung Member,

Greetings from Samsung Customer Support!


We apologies for your inconvenience. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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pooh1404
Active Level 1
Samsung Online Store
Received the phone today. Thank you .
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Tusshar774
Active Level 2
Samsung Online Store
same here also.. even the Samsung CCE does not anything about it.
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