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07-19-2022 05:42 PM in
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07-30-2022 02:51 PM in
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07-20-2022 09:36 PM (Last edited 07-20-2022 09:36 PM ) in
Samsung Online Storehttps://www.samsung.com/in/support/email/online-shop/
I have had the same issue as you described here. The solution here is that after you fill in this form, they will give you a date through email on which they processed the refund and then you have to contact your bank with that email and date which Samsung provided you. The EMI has been already canceled as it has been 3 months and refund has also been processed.
After you get the date from Samsung on which the refund was processed, you must contact your bank for EMI stoppage ASAP. I don't know which bank's debit card you're using, but I've had the exact same issue with ICICI debit card. Canceled the product on the same day yet they charged EMI. Later found out that the bank was at fault.
Have a look at the email screenshot. Ask them for the exact date of refund and you should be getting something like this.
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07-29-2022 06:35 AM in
Samsung Online Store