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Original topic:

Refund of my order

(Topic created on: 09-29-2022 04:39 PM)
KunalBhandari1
Active Level 3
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Samsung Online Store

I have ordered a mobile and a charger from samsung india website on 29th Aug,22 and then cancelled the order on 5th Sep,22. 

 

The total amount paid was Rs. 24298. I have only received the refund of the charger i.e. Rs. 299 and the main amount of Rs. 239999 is still not received. 

 

I have taken every efforts of contacting Smasung for the refund but none of one is able to give me the resolution of my problem.

 

I have never expected this type of service from samsung even i am loosing the hope whether my money will be refunded or  not.

 

I have written many mails to CEO, SERVICE HEAD, E STORE but none of them worked. Please anyone knows how to get back my money please help me out or anyone has the senoir mail id or contact number of samsung ro whom we can contact for the same. 

Please support 

1 Solution


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Solution
Xicor
Active Level 3
Samsung Online Store
ARN Number You Received or any mail saying that Samsung deposited the Refunded amount to your account ?

View solution in context

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20 Comments
Samsung Online Store
Please share order Id.. and other details
Samsung Online Store

How you can help me out with the Order Id and other details

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Samsung Online Store

Screenshot_20220929-211816_Gmail.jpg

Samsung Online Store

Will i get any solution on the above context 

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Samsung Online Store
Have forwarded it to the concerned team, hope for the positive response
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Samsung Online Store

Thanks 

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Samsung Online Store

Till what time i can expect the refund.  Could you pl help.

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Samsung Online Store

Any update about my refund

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Samsung Online Store
Thanks a lot for your support i got my refund