Refund is not done even after 20 days

[akshays1993]

Hi team,

I had a cancelled order before 20days but till now my amount is not refunded.

Standard days as per your policy is 5 to 7 working days in case of Debit/ credit cards.

Very much disappointed with your service.

[1krishna]

yes service of samsung is now a days very poor

[akshays1993]

exactly. no proper response from customer service also.
they just say we have escalated and if we ask for a ticket no they will put us on hold and then cut the call after 5min

[1krishna]

yes

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support