Money deducted but order not placed

[dralingtonjason]

I have purchased tab s7 plus keyboard with my redemption point.They deducted my money but my order not placed
Kindly help me

[TimonN]

Contact Samsung Shop support.

[dj9494]

you can directly call customer support and its possible that your bank will refund the money as the transaction was not completed properly

[someonenew]

try contacting the person about this..

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Devoking]

https://r2.community.samsung.com/t5/Tablets/Worst-experience-with-Samsung-shop/td-p/5793951