Galaxy buds offer

[garvgoel]

I have ordered samsung watch  with a employee ID that came up with a offer of free samsung galaxy buds live . 

I have received the watch but the galaxy buds has not delivered yet it has now been 5 months I have ordered . I have called multiple times in samsung customer care but nothing is happened SOMEBODY PLEASE HELP ME 

SAMSUNG INDIA 

[Sid_Karna]

5 months?? You should mail to support team.

[garvgoel]

I have but they only gave me the next date

[Sid_Karna]

Oh keep calling and mailing bro.

[Sid_Karna]

Try mailing to this address
samsungshop@email.support.samsung.com

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support