Kamal
Beginner Level 3
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10-23-2020 11:22 PM in
Samsung Online Store
I have placed an order from www.samsung.com for s20+ with order no.11562947173. I have received a parcel today and while setting up the device i realised that i have received some other person's phone. Firstly I was promised 3000Rs. off with a coupon which i got but i got only 2500Rs. off. I also purchased insurance, now i don't know what to do. I have been using Samsung for the last 7 years. I didn't expect this carelessness from Samsung, I am not happy with this purchase. I was also planning to buy a Note 20 Ultra but now I am petrified to order anything from Samsung.
Name- Kamal Singla
My contact number - 8194843000
4 Comments
Kamal
Beginner Level 3
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10-23-2020 11:24 PM in
Samsung Online Store
Please share or like it so that samsung can hear me
Kamal
Beginner Level 3
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10-23-2020 11:25 PM in
Samsung Online Store
Please guys like this post or do something to help me please 🙏
Ehsank
Expert Level 5
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10-24-2020 12:24 AM in
Samsung Online Store
go to this link and lodge ur complain to Samsung first
https://contactus.samsung.com/customer/contactus/formmail/mail/MailQuestionProduct.jsp?SITE_ID=50&si...
then send email to service head
servicehead.in@samsung.com
https://contactus.samsung.com/customer/contactus/formmail/mail/MailQuestionProduct.jsp?SITE_ID=50&si...
then send email to service head
servicehead.in@samsung.com
DarkClawX
Expert Level 2
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10-24-2020 01:16 AM (Last edited 10-24-2020 01:16 AM ) in
Samsung Online Store
call up the customer care or visit the nearest service center