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Beginner Level 3
I have placed an order from www.samsung.com for s20+ with order no.11562947173. I have received a parcel today and while setting up the device i realised that i have received some other person's phone. Firstly I was promised 3000Rs. off with a coupon which i got but i got only 2500Rs. off. I also purchased insurance, now i don't know what to do. I have been using Samsung for the last 7 years. I didn't expect this carelessness from Samsung, I am not happy with this purchase. I was also planning to buy a Note 20 Ultra but now I am petrified to order anything from Samsung. 

Name- Kamal Singla
My contact number - 8194843000
4 Comments
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Beginner Level 3
Please share or like it so that samsung can hear me
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Beginner Level 3
Please guys like this post or do something to help me please 🙏
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Expert Level 5
go to this link and lodge ur complain to Samsung first

https://contactus.samsung.com/customer/contactus/formmail/mail/MailQuestionProduct.jsp?SITE_ID=50&si...

then send email to service head

servicehead.in@samsung.com
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Active Level 8
call up the customer care or visit the nearest service center
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