Delay in refund

[charankumar_07]

I have cancelled my order on 5th of July 2022 of galaxy book2 and galaxy buds2. Partial refund for galaxy buds2 is refunded and the remaining refund for the laptop has not been refunded yet.

It's been almost a month, I have been calling customer care they are raising a ticket which asks me to wait 24 to 48 hrs for further update. No update has been recieved me since 15 days.

[NEASH]

Go to samsung official site
Click on support
There is an option of email to CEO
Try it yourself !

[charankumar_07]

Tried twice ..

[NEASH]

Ok there is another option for u
Tag #samsungindia with ur refund problem on twitter 🙂

[Xicor]

Are you got your refund now ?

[Xicor]

Hey you got your refund ?

[ashutoshsuhaney]

ceo bhi kuchh nahi kar raha mere case me... inka sara system fail hai. 

[Xicor]

Hey bro did you get your refund ?

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask question

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support