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09-18-2020 11:47 PM in
Samsung Online StoreWhat a poor show of customer satisfaction from Samsung.
I ordered Tab S7 on 6th of September and my expected delivery date was 15th Sep. It's already past 3 days and still my order isn't even packed yet. I wonder when it will be packed, then shipped and finally delivered. I have escalated this issue also but still there is no response from Samsung. Horrible ordering experience!! When will I get my tab Samsung team?
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09-19-2020 12:43 PM in
Samsung Online StoreYes, I had booked on 5th, still not packed.
Message to @Samsung :- please let us know clearly if this can be delivered or not, so that we can cancel our booking and look somewhere else.
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09-21-2020 03:10 AM in
Samsung Online StoreSame with me 6th sept pre-ordered it and they just sent a mail which says a courier service interruption in your state. My state is Delhi guys, not Mirzapur village. They say it'll take 7 days to just to start the processing again. Its our mistake we should've read the experiences on quora for Samsung e-shop. People there have said they received after 2-3 months or never received as the product goes out of stock. Samsung just uses our money in rotation and use it as a capital for a long time before finally refunding.
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09-22-2020 12:04 AM in
Samsung Online StoreDear Samsung Member,
Greetings from Samsung Customer Support!
Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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09-23-2020 11:38 AM in
Samsung Online StoreFinally getting my S7 today. Maybe delay issue with the delivery company, since now it shows a different one.
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09-28-2020 04:11 AM in
Samsung Online StoreDid you get it? I still have not got it i ordered it on 6th sept.
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09-28-2020 05:23 PM (Last edited 09-28-2020 05:24 PM ) in
Samsung Online StoreYes, i got it on the same day. But this keyboard cover promotion looks to be f@ke. Its already sold out since long time.
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09-29-2020 11:38 AM in
Samsung Online StoreWhich city are you in? If you got it then why didn't i recieve mine yet is a big question for me...
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09-29-2020 02:49 PM in
Samsung Online StoreI stay in Mumbai.
BTW, today i got the option to purchase keyboard at Rs.5999/- (after 10,000 discount) & i have bought it.
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09-30-2020 11:16 PM in
Samsung Online StoreI am from Bangalore and had booked tab 7 on 6th sep and havent received till now, raised a complaint. Got a response that it will take 7-10 days more for it to be packed itself. Thinking to cancel it. Pathetic service and