Original topic:

[Cheating] Horrible experience

(Topic created on: 10-05-2022 06:13 PM)
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GouravC
Active Level 5
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Samsung Online Store
How disgusting samsung service do, first confirming order and then on date of delivery sending only the charger and telling customer...
#The model you orderd is not available in the stock it will take 6-7 days more.

Really, will it work if I say you need to wait 6-7 days more for payment?
Why did you wasted my time? if you were not able to deliver the product due to shortage better not to confirm orders.
What should I charger with the charger, your support?
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cs-member11
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Samsung Online Store

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask question

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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