Original topic:

Automatic Cancelled my order

(Topic created on: 05-28-2020 11:10 AM)
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Navis-js
Beginner Level 2
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Samsung Online Store

I have order galaxy Tab A 8, but after confirmed order they suddenly cancelled without my consent, I done payment with debit card, and payment not yet refund 

4 Comments
chitti1998
Expert Level 1
Samsung Online Store
it will be refunded to your account dont worry. mostly refund time is 5 to 7 days
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smilysahul
Active Level 10
Samsung Online Store
it may be cancelled by the seller for to problem or because of the restriction in your address.
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smilysahul
Active Level 10
Samsung Online Store
if you think this is a correct solution then accecpt my solution and you can start following me 👍👍
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cs-member13
Expert Level 4
Samsung Online Store

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


We apologies for your inconvenience. Kindly check your order status detail from given link:-      https://www.samsung.com/in/shop-faq/samsung-account/

 

Please do not worry about your payment, it will reflect in to same mode of payment from which you made the payment within 5 to 7 working days.

 
Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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