Original topic:

502 Bad Gateway

(Topic created on: 3 weeks ago)
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shanmugasubramanian
Active Level 3
Options
Samsung Online Store
Hi all

I am able to login my samsung account in samsung.com

There is a error message is coming 

See the attachment 

Why it is not resolved

When it is resolved  

Note :-

The following methods are I have tried 

1. Clear the Cache & cookies in my mobile & laptop browsers

2. Incognito Tab also seen

Same error message is coming

Best regards

K.Shanmuga Subramanian


image


3 Comments
Umangmathur
Expert Level 5
Samsung Online Store
I think this is a false or copy site pls don't sign in here
.
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cs_member10
Expert Level 5
Samsung Online Store

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

Samsung Online Store
Dear Sir

I am using the below website for login my samsung account in my laptop

www.samsung.com

Error message showing after login


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