After the recent Samsung Members update, many of you have been asking about “Community Levels”, and I’m here to answer your questions! Let’s take a look at what Members Community Levels are, shall we?
■ Beginner Level When joining the community, we all start at Beginner Level 1. Beginner Level has five phases in total. So, how do we level up quickly? We can all jump to Active Level after just one month of membership and with five likes. Just keep coming back to the community and tap "like" lots and lots of quality posts.
■ Active Level
The second level, Active Level, has 10 phases in total. You’ll need to get more involved in the Members community, especially by writing posts and comments, but you can also level up faster by leaving good answers and getting selected as a "accepted solutions".
Starting at Active Level 1, you can add a self-introduction to your profile to introduce yourself. For example, you could add “Galaxy Camera Expert”, “Milky Way Photography Lover”, “I ❤️ Members”, etc. to describe yourself. (Routes: Samsung Members app → Community tab → Click on the profile icon in the top right → Edit button → Add Bio)
However, please note that any content that is inappropriate or offensive to others may be removed without notice.
Starting at Active Level 5, when you create a post, your profile card is automatically added to the bottom of the post. You can easily view the authors’ information and follow them to connect with them. Please note that from Active Level 7 onwards, you can level up after being a member for at least 6 months.
■ Expert Level The third level, Expert Level, consists of five phases. Leveling up at Expert Level requires consistent and active engagement. Reply to questions with thoughtful comments, get your answers selected, and get lots of likes. Consistency is key!
As a reminder, the levels of community managers and representatives in the community are labeled as “Moderator” or “Community Manager.” That was our introduction to Levels.
