Original topic:

mobile over heating

(Topic created on: 03-30-2021 12:24 PM)
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Anonymous
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Samsung Health
mobile heating after new update is installed
18 Comments
Ehsank
Expert Level 5
Samsung Health
When get over heated?
Anonymous
Not applicable
Samsung Health
is there any solution for this?
Ehsank
Expert Level 5
Samsung Health
If possible do visit service centre and as of now you can try these steps one by one and observe

A. Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect with pc/laptop or type c earphone only for Android 11 )
...........OR.......
IF YOU HAVE ANOTHER MOBILE THEN CONNECT WITH CABLE WHETHER IT IS TYPE C TO TYPE C OR MICRO USB PORT take help of otg connector to connect with other mobile.

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

If still same issue persist then try these below steps

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

C. Go to settings >general Management >reset>reset settings.

(NOTE : Reset settings/ Reset App preferences, change all settings to default)
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Anonymous
Not applicable
Samsung Health
my mobile is getting heated only at front camera place, other than that no heating remaining body
Ehsank
Expert Level 5
Samsung Health
And after few minutes it get back normal?
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Anonymous
Not applicable
Samsung Health
yes sir
Ehsank
Expert Level 5
Samsung Health
Then you can ignore as of now and observe
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Anonymous
Not applicable
Samsung Health
am sorry for the trouble this problem is happening from 4days on wards...till now am observing so many days, after that today only I thought to complaint to Samsung customer care people
Ehsank
Expert Level 5
Samsung Health
Then try above steps it may help
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