Original topic:

getting error in samsung health that u cannot access it ur device has rooted.

(Topic created on: 05-10-2017 05:33 PM)
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Bobalexander
Active Level 3
Options
Samsung Health
please help. even my knox is also not working.99b13444-9b7e-4167-a04f-690f34b83e40.jpg
6b3aad44-6059-463d-94a1-c94c48d4cba8.jpg
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10 Comments
Bobalexander
Active Level 3
Samsung Health
but I've never rooted my phone.
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Bobalexander
Active Level 3
Samsung Health
any best solution
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Bobalexander
Active Level 3
Samsung Health
no i've never rooted. any other solution
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Bobalexander
Active Level 3
Samsung Health
is there any other solution pls help
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Bobalexander
Active Level 3
Samsung Health
can samsung service center do something.
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Bobalexander
Active Level 3
Samsung Health
ohh
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Bobalexander
Active Level 3
Samsung Health
so in that case I m unable to use s health app aswell
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admin_
Expert Level 5
Samsung Health
Thanks for being with Samsung and for sharing your concern. We would like to inform you that Knox-enabled Samsung Health can block services on rooted devices due to knox tripping. We would suggest you to visit nearby service centre they will surely help you in this regards.
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Bobalexander
Active Level 3
Samsung Health
thanks for the help Dear. God bless you.
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