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Original topic:

camera

(Topic created on: 06-12-2021 07:55 PM)
offheap
Active Level 1
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Samsung Health
And how can't use my camera for some odd reason
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1 Solution


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Solution
Maps_sam07
Moderator
Moderator
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Samsung Health

Hi offheap

Kindly reset your camera settings:

  1. Open Camera
  2. Tap on Settings
  3. Reset Settings

Kindly clear your cache.

Follow the steps below to do this:

  1. From the home screen, swipe either up or down to access apps.
  2. Select Settings.
  3. Select Apps.
  4. Select Camera.
  5. Select Storage.
  6. Select Clear Cache.

If the issue persists, please perform a soft reset of your device.

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.

View solution in context

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1 Comment
Solution
Maps_sam07
Moderator
Moderator
Options
Samsung Health

Hi offheap

Kindly reset your camera settings:

  1. Open Camera
  2. Tap on Settings
  3. Reset Settings

Kindly clear your cache.

Follow the steps below to do this:

  1. From the home screen, swipe either up or down to access apps.
  2. Select Settings.
  3. Select Apps.
  4. Select Camera.
  5. Select Storage.
  6. Select Clear Cache.

If the issue persists, please perform a soft reset of your device.

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.

View solution in context

0 Likes