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03-16-2022 08:02 PM in
Samsung Health- Mark as New
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03-16-2022 08:08 PM (Last edited 03-16-2022 08:11 PM ) in
Samsung Health- Mark as New
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03-16-2022 08:18 PM in
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03-17-2022 12:48 PM in
Samsung HealthHi, phizo please reset network settings.
*Stored Wi-Fi, Mobile data and Bluetooth passwords may be removed.
1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select General Management.
4. Select Reset.
5. Select Reset network settings.
6. Tap Reset settings
If the issue persists, please perform a soft reset of your device.
Press and hold the power and volume down buttons for about 10 seconds.
*The device may take a screenshot, however, keep holding the buttons for a few more seconds.
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03-17-2022 03:04 PM in
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03-18-2022 01:14 PM in
Samsung HealthHi, phizo kindly backup your data and reset your phone to factory.
1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select Accounts and backup.
4. Select Backup.
You can also backup and update using Samsung Smart switch. Herewith Smart switch link: https://www.samsung.com/za/support/smart-switch/ Install the program on your computer and connect your phone to your computer using an Original Samsung cable and follow the prompts.
1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select General Management.
4. Select Reset.
5. Select Factory data Reset.
6. Tap Reset.