Original topic:

Samsung health is not opening

(Topic created on: 08-10-2019 11:51 AM)
238 Views
nagamalleswarao
Beginner Level 3
Options
Samsung Health
Health app is not opening it shows the message that " Unauthorised changes were made to your phone. Contact Customer Service for more information. (0x04#0x4040#00200066N2730)" Please  any one tell me what happen to my phone 
7 Comments
Phynex
Active Level 5
Samsung Health
Try to check the settings, restart your mobile, free up space, give all the permission that Samsung health wants
0 Likes
babi07
Expert Level 5
Samsung Health
service center can help
0 Likes
Samsung Health
Please follow some steps
Go to settings
applications
click at 3 dots
select show system apps, now select Samsung health, force stop it, clear data/cache..
or
Check if you have tried installing any firmware or software on your phone other than from a authorized download 
or
If your device is rooted/bypassed the knox security..
or
Last option, contact Samsung health support..
0 Likes
xdgone
Active Level 10
Samsung Health
you have tripped the knox

now you won't be able to use it

0x04 is tripped knox

knox can not be altered after tripping as it is an eFuse integrated in chip

cause of knox tripped, you have installed non samsung recovery either to install custom rom or you have tried to install twrp etc in past
using other than official ODIN way
nagamalleswarao
Beginner Level 3
Samsung Health
thank you
please what can I do to use Samsung health app
please explain in detail please
0 Likes
Samsung Health

Same with me 

0 Likes
NutanDani
Active Level 1
Samsung Health

Same 

0 Likes