varzan
Active Level 5
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Samsung Health
I use Samsung Health app on my phone. I have observed many a times it does not counts steps. I have kept background running on for this app. Still sometimes it does not count steps. 
Is anyone facing same issue? Is there any solution to it? 
4 Comments
Sid_Karna
Active Level 4
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Samsung Health
There is an option for automatic activity detection inside the app. Is it turned on?
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varzan
Active Level 5
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Samsung Health
Are you referring to 'Auto detect workouts'? It is on.
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Sid_Karna
Active Level 4
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Samsung Health
Yes... Then I don't think there's much to be done other than clearing the cache and data. And may be reinstalling the app.
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varzan
Active Level 5
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Samsung Health
I selected cycling activity today. It did not capture the total kms. Its blank. Although it captured time and cal.
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