varzan
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11-26-2021 12:35 PM in
Samsung Health
I use Samsung Health app on my phone. I have observed many a times it does not counts steps. I have kept background running on for this app. Still sometimes it does not count steps.
Is anyone facing same issue? Is there any solution to it?
4 Comments
Sid_Karna
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11-26-2021 01:27 PM in
Samsung Health
There is an option for automatic activity detection inside the app. Is it turned on?
varzan
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11-26-2021 01:30 PM in
Samsung Health
Are you referring to 'Auto detect workouts'? It is on.
Sid_Karna
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11-26-2021 01:38 PM in
Samsung Health
Yes... Then I don't think there's much to be done other than clearing the cache and data. And may be reinstalling the app.
varzan
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11-27-2021 09:28 PM in
Samsung Health
I selected cycling activity today. It did not capture the total kms. Its blank. Although it captured time and cal.