Samsung Galaxy Note 9 Samsung Health & Samsung Pay Issues

[hari4278]

Whenever i try to open samsung pay, Health, Samsung Pass its showing some error code and access denied. Somebody said that your device is rooted that's why you are not able to get access to Samsung exclusive apps but my Samsung galaxy note 9 was not rooted at all 🙄😢

[Eternals]

reset the app it will solve this issue

[hari4278]

I've tried but nothing has changed still showing the same

[Thekkverma]

did you attempt to root your phone?

[PurshuRana]

your knox is tripped.... tried root

[hari4278]

i tried but it didn't work the device is still unrooted

[Emmanuel_J12]

Hey if you're still facing issue this issue, then please turn out to the feedback section and raise an error report.

Kindly follow the steps as below:

 Log in Samsung Members app > Click “+ button” at the bottom right > Click “Send feedback” > Click “Error reports” > Add detail of the issue and attach the system log data (click checkbox)

*When you abstract the log file. Please check off the pop-up message: log file delivered

You can also check this link which explains in detail the entire steps to send feedback: https://r2.community.samsung.com/t5/Community-Guidelines/Send-Feedback-Report-a-Bug-to-Samsung/m-p/3...