Overheating

[DrDuce]

My Samsung A20 kept cutting off yesterday because it believed itself to be overheating when it was cold outside. Now I can’t even charge my phone because it still believes it’s too hot.  Only had phone about 5 months

[smilysahul]

restart and check it. it may be because of some problem

[Samsung_Support2]

Hi there,

To resolve the issue please follow the troubleshooting steps provided in the given link: http://www.samsung.com/in/support/skp/faq/1119803
We can guide you further if the issue persists after performing the specified steps.

Regards,
Team Samsung Members

[amanjalwehra]

if you have tried all other ways , then once hard reset the phone. Before you do that , please back up your data.