Avasan
Active Level 1
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Samsung Health
Samsung Galaxy M31s heating issue not yet resolved after many software upgradstions.

It is heating heavily after one hour of video call.

Requsting Samsung team to work on this issue on priority as it may leads to reduce life of mobiles. 

6 Comments
subha1111
Active Level 7
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Samsung Health
Be patient
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Avasan
Active Level 1
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Samsung Health
Its one year over can't hold patience
Till mobile gets scraped.
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_HK_
Expert Level 1
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Samsung Health
Exynos 9611 cant be helped with overheating.
animeshmodi
Expert Level 5
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Samsung Health
Provide feedback to samsung to optimize software properly so that i can prevent exynos 9611 overheating
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cs-member13
Expert Level 1
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Samsung Health

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Samsung_Support2
Expert Level 1
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Samsung Health

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes