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Original topic:

Audio alert issues

(Topic created on: 3 weeks ago)
63 Views
fuego1
Active Level 3
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Samsung Health
After my June update on my s22u, i dont receive audio info (alert) through my headphone when am working out with my watch 4 connected. It rather vibrates. 
How do i get around this issues because it just started after the update. I don't want to reset the phone because i did a factory hard reset right after the firmware major update. 
1 Comment
Samsung_specialist
Community Manager
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Samsung Health

we are sorry to hear that.
to help you more please try these steps :
1.Force restart by pressing “volume down key + power” button until the device reboot. After reboot below action.
2. Go toSettings – Apps - One UI Home – Storage - Clear data.
3.Settings > Software update > Download and install > Download > Install now.
4.Settings -> General management -> Reset -> Reset all settings -> reset.
5. Unpair the watch and pair it again.

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