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Active Level 2
Hi
Having issue with Samsung Dex software on samsung s9 despite having all the latest softwares 

.1.Latest UI
.2.Latest Android 
.3.Compatible windows version as per www.samsungdex.com website
.4.Latest samsung dex software from the above mentioned url

All the latest softwares state is that, all you need are the latest softwares and a compatible USB wire for your respective phone

Despite everything stated above and all the possible course correction steps mentioned on website and on FAQ, such as reconnecting etc, still no success

Can anyone guide with some steps?
2 Comments
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Beginner Level 3
help
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