Original topic:

HDMI connection problem

(Topic created on: 02-27-2023 07:13 PM)
168 Views
Priyeshpalangad
Active Level 3
Options
Samsung DeX
I'm using S 22 Ultra.Until two weeks ago, the phone was able to connect to the projector. But now I am unable to connect to projector after new UI update, a message that the resolution is not correct appears on the projector screen.
Please fix it
0 Likes
1 Comment
cs-member11
Moderator
Moderator
Options
Samsung DeX

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application>Support>Ask a question/Tap an error report>Type your query>Send)

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes