Original topic:

BEWARE SAMSUNG A30 BEND ISSUE & SAMSUNG IS NOT GIVING US THE REPLACEMENT

(Topic created on: 04-21-2019 09:01 PM)
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jitu90
Active Level 1
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Samsung DeX

Bought a Samsung A30 2 weeks ago (6th April'2019) and it got a bend from one side. I went to Samsung Service Center and they said the phone has no Physical/Water damage by the company is still refusing to replace the phone or repair it. Samsung does not bother to provide a better customer service though it's their manufacturing fault. I am really pissed of visiting the service center again and again and they are asking me to pay for the new phone. Why should I pay? It's Samsung's manufacturing fault the cheap quality plastic used in the product **bleep**. The same thing happened with Lenovo and iPhone but they replaced all the existing phones free of cost but Samsung is completely denying this.

 

I can be reached at 9619048824 for further discussion and my bill no is: 4281085604

 

Attaching the evidence for your reference. Also, the receipt by Samsung Service Center.1.jpg2.jpgWhatsApp Image 2019-04-19 at 6.05.20 PM.jpeg

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kalpananag
Active Level 6
Samsung DeX

great post

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