samsung e voucher

[suneshb]

Goodday Samsung

Purchased a note 20 ultra a few days ago. Got a voucher code this morning and when claiming get the following error message.....invalid code. Can you please sort this out?

[Maps_sam07 · Accepted solution]

Hi  suneshb 

Please use the link below to use your e-voucher, you may choose form the options available on the link ;

https://www.samsung.com/za/smartphones/n20-preorder-redemption/

[suneshb]

Hello there

still the same error message, invalid code!

[suneshb]

can you resend me the CORRECT CODE??

[Maps_sam07]

Hi Suneshb

Please send the voucher code you have received to tellus@samsung.com as well as the screenshot of the error code you receive when trying to claim . 

[suneshb]

have sent it

[suneshb]

please confirm receipt

[suneshb]

any further update from Samsung?

[suneshb]

Hello Samsung

can I get an update?

am I going to receive the correct voucher code?????????

[Taz10]

Hi. when I contacted Samsung this morning to enquire about not getting my voucher. I was told the vouchers are no longer valid and we will only be given the UV sanitizer wireless charger. However under benefits nothing comes up to order that free gift...