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Goodday Samsung

Purchased a note 20 ultra a few days ago. Got a voucher code this morning and when claiming get the following error message.....invalid code. Can you please sort this out?
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Hi  suneshb 

 

Please use the link below to use your e-voucher, you may choose form the options available on the link ;

 

https://www.samsung.com/za/smartphones/n20-preorder-redemption/

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Moderator
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Hi  suneshb 

 

Please use the link below to use your e-voucher, you may choose form the options available on the link ;

 

https://www.samsung.com/za/smartphones/n20-preorder-redemption/

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Hello there

still the same error message, invalid code!
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can you resend me the CORRECT CODE??
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Hi Suneshb

 

Please send the voucher code you have received to tellus@samsung.com as well as the screenshot of the error code you receive when trying to claim . 

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have sent it
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please confirm receipt
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any further update from Samsung?
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Hello Samsung

can I get an update?

am I going to receive the correct voucher code?????????


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Hi. when I contacted Samsung this morning to enquire about not getting my voucher. I was told the vouchers are no longer valid and we will only be given the UV sanitizer wireless charger. However under benefits nothing comes up to order that free gift...
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