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Original topic:

samsung e voucher

(Topic created on: 08-25-2020 10:00 PM)
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suneshb
Active Level 1
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Samsung Care+
Goodday Samsung

Purchased a note 20 ultra a few days ago. Got a voucher code this morning and when claiming get the following error message.....invalid code. Can you please sort this out?
10 Comments
Solution
Maps_sam07
Moderator
Moderator
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Samsung Care+

Hi  suneshb 

 

Please use the link below to use your e-voucher, you may choose form the options available on the link ;

 

https://www.samsung.com/za/smartphones/n20-preorder-redemption/

suneshb
Active Level 1
Samsung Care+
Hello there

still the same error message, invalid code!
suneshb
Active Level 1
Samsung Care+
can you resend me the CORRECT CODE??
Maps_sam07
Moderator
Moderator
Options
Samsung Care+

Hi Suneshb

 

Please send the voucher code you have received to tellus@samsung.com as well as the screenshot of the error code you receive when trying to claim . 

suneshb
Active Level 1
Samsung Care+
have sent it
suneshb
Active Level 1
Samsung Care+
please confirm receipt
suneshb
Active Level 1
Samsung Care+
any further update from Samsung?
suneshb
Active Level 1
Samsung Care+
Hello Samsung

can I get an update?

am I going to receive the correct voucher code?????????


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Taz10
Active Level 3
Samsung Care+
Hi. when I contacted Samsung this morning to enquire about not getting my voucher. I was told the vouchers are no longer valid and we will only be given the UV sanitizer wireless charger. However under benefits nothing comes up to order that free gift...
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