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Original topic:

fast charging is not working.

(Topic created on: 03-12-2021 04:40 AM)
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Mcebisi052
Beginner Level 2
Options
Samsung Care+
Good morning Members 

I have a gaxaly A20 , yesterday I notice that is not fast charging and checked if is enabled and was enabled. What is could be the cause of not fast charging. 

2 Solutions


Accepted Solutions
Solution
Boertjie
Beginner Level 4
Samsung Care+
Morning, I had that issue once and the cause was that my cable wasn't plugged in fully into the charging block. Check that, hope you come right.

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Solution
Maps_sam07
Moderator
Moderator
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Samsung Care+

Hi Mcebisi052 

 

You can also try a soft reset of the device: 

 

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.

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4 Comments
Solution
Boertjie
Beginner Level 4
Samsung Care+
Morning, I had that issue once and the cause was that my cable wasn't plugged in fully into the charging block. Check that, hope you come right.
Mcebisi052
Beginner Level 2
Samsung Care+
thank you so much
Solution
Maps_sam07
Moderator
Moderator
Options
Samsung Care+

Hi Mcebisi052 

 

You can also try a soft reset of the device: 

 

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.

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BBreezy14
Active Level 3
Samsung Care+
Howsit Mcebisi052?

I experienced this same problem with my Samsung S10. Unfortunately, in my case my charger cable had been damaged when I traveled. Have you checked to see whether this could be your problem too?
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