Yes because you pay for this you will receive it, dont dare to claim the free "gift" that was promised with the sale of the phone. You will note this platform is plagued with Samsung's inability to deliver on their promised promotions. I complained on Hellopeter four times before I was even called back. Then I got calls and then its back to radio SILENCE AGAIN. Its not about the promotion for me anymore its about the principle of Samsung's poor customer service and ethics.
please read your email before complaining on this forum ,thanks if you read properly u will see it states on your email,it takes 6 to 8 weeks for the TV to be delivered they will verify your TV license, your proof of purchase to see you qualify for the TV and then despatch if you don't receive it after 6 weeks ,call the call centre 08607267864 have your email ref on hands