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06-11-2020 10:05 PM in
Samsung Care+Solved! Go to Solution.
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06-12-2020 07:37 AM in
Samsung Care+- Mark as New
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06-12-2020 09:59 AM in
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06-12-2020 09:59 AM in
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06-12-2020 10:04 AM in
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06-12-2020 10:06 AM in
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06-12-2020 01:42 PM in
Samsung Care+Hi Ash
Please perform a soft reset of the device :
Press and hold the power and volume down buttons for about 10 seconds.
*The device may take a screenshot, however keep holding the buttons for a few more seconds.
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06-12-2020 01:47 PM in
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06-12-2020 01:49 PM in
Samsung Care+Please take the device to the service center to have it assessed by a technician.
Please visit the link below to locate a service center near you :
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06-12-2020 02:00 PM in
Samsung Care+