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Original topic:

Since new update my phone keeps powering down and not turn back on.

(Topic created on: 09-06-2021 12:18 PM)
Wendle
Active Level 1
Options
Samsung Care+
Update destroyed my phone
4 Comments
Tsogo_sam05
Moderator
Moderator
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Samsung Care+

Hi, Wendle kindly provide more information related to your query and please advise what error message are you getting?

Please also provide a screenshot of the error.

These details will help us properly understand the situation you are facing and allow us to offer the support you need.

Wendle
Active Level 1
Samsung Care+
No error message phone just goes off and doesn't power back on I had keep all 3key in before it goes on
Wendle
Active Level 1
Samsung Care+
A51
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Tsogo_sam05
Moderator
Moderator
Options
Samsung Care+

Hi, Wendle kindly note that your device may need to booked in for an assessment. Please go to the below link to locate the closest Authorized Service Center to you.

https://www.samsung.com/za/support/service-centre/

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