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Active Level 2
My phone was stollen and it registered on Samsung app with IME.I am unable to remotely block or trace the phone.On Netflix the phones locations is reflecting but a moving target.I dint understand why the phone has been removed from Samsung app to remotely block.I blocked it with my Cell service provider but the phone still been used I did not have insurance on the device.I has all the Samsung from S3 to S10+.Now have to use A20 due to my contract still running 
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Active Level 4
Did you report it to the cops and get a case number? I'm sure with a case number Samsung can have the device blocked
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Active Level 2
yes I did
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Active Level 2
Also sent to Cell C
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